Shipping policy

Shipping Policy

At DENILO, we operate using a Print on Demand model. Each garment is made specifically for you once your order is placed, allowing us to offer high-quality products while reducing unnecessary waste.

Processing Time

All orders are processed and manufactured within an estimated timeframe of 2 to 7 business days.

Shipping Time

Once your order has been produced, the estimated delivery times are:

  • Spain: 3 to 7 business days

  • Europe: 5 to 10 business days

  • Rest of the World: 7 to 15 business days

These delivery times are estimates and may vary during periods of high demand or due to circumstances beyond the control of DENILO and our logistics partners.

Shipping Costs

Shipping costs are calculated automatically during checkout and are displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your shipment at any time.

Orders with Issues

If your order arrives damaged, defective, or does not arrive within a reasonable timeframe, please contact us and we will do our best to resolve the issue as quickly as possible.

Shipping Address

It is the customer's responsibility to ensure that the shipping address provided is accurate and complete. DENILO is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Customs and Import Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the regulations of the destination country. Any such charges are the responsibility of the customer.

Contact

If you have any questions regarding your order or this Shipping Policy, please contact us at:

deniloclothes@gmail.com